Navigating Success: A Client’s Journey with Reserved Consultancy

In Reserved Consultancy, we provide IT business consulting services. What does that mean? How can your business benefit from a consultant in every stage of the strategic transformation?

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In short, we deliver IT projects from the earliest stages of project approval and initiation to finding solutions, monitoring and managing development, till final activities such as testing management (Quality Assurance), user education and awareness (Change Management), etc.

When is the time to contact us?

When there is an initiative to optimize the business processes of a certain department or group of departments within the company, we step in. Optimization often means changing a software solution or upgrading an existing one.

Who is in charge?

Key stakeholders initiate the activities at the Project Portfolio level for the sector in charge of project delivery (management and budget). This is where the need to create documentation is starting to grow, laying the foundation for objective business decision-making within the company.

What does the Consultant do?

The Consultant talks to key stakeholders in the form of workshops (a set of meetings on specific topics). We analyze existing business processes (AsIs) and pain points to determine what part of the current business organization needs improvement and why. Our expert creates a series of documents that are crucial for decision-making.

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Pre-project Assessment can help find the answer to questions such as what is the problem, what are the goals, what are the benefits, which processes/people/information/IT systems are involved in the digital transformation, who is the project sponsor and key stakeholders, what budgets are foreseen, what risks are identified, etc.

The next step is to analyze the future solution, i.e. the ToBe business process is defined. The ToBe business process determines what the sequence of activities that the department deals with will look like in the future.  In addition to the ToBe business process, all functional and non-functional requirements are documented in a repository called Product Backlog

All the work goes through several levels of approval. The Feasibility Study is additionally analyzed and presented (processes, budgeting, timelines, analysis of vendors and quality of potential solutions, etc.). With the help of the Solution Architect, a document that includes the architecture of the company’s existing IT system with the new solution is created.

After the approval of the project, the budget, and the solution (often provided by the subcontractors who will deliver certain segments), the project is launched.

How do we manage delivery?

Product Ownership is an important segment in this stage of the project. Product Ownership, Agile Product Ownership, or SCRUM Ownership, is part of the SCRUM model for agile development that nicely explains the purpose, activities and deliverables of such a role. 

The Reserved Consultancy Consultant wearing a Product Owner hat, or supporting the one within the organization, acts as a leader whose responsibility is to maximize the value of the final delivered product and serve as a point of contact for the stakeholders involved.

Product Ownership allows the development team to keep complete control of a project while breaking it up into iterations for easier transitions and more efficient development. In this stage, the delivery methodology is defined, and clear frameworks of collaboration are introduced within the development teams and involved stakeholders.

” The low-level design must be prepared for the items planned for the first few iterations (Sprints) and priorities in the Product Backlog should be defined before the implementation starts.”

Once all the tools are defined, the implementation begins. Through implementation, all necessary aspects (deadlines, finances, and delivery) are monitored, and requests and solutions are corrected according to feedback and if necessary.

After the delivery, the testing or Quality Assurance is next – testing of the delivered solution with other systems, user testing, and confirmation (sign-off) by the business. 

Once all end users of the system are informed and briefed, the project goes through the final change management activities of the wider organization, before being put into use – “Production”.

Conclusion

A digital transformation management consultant can offer significant benefits to your initiative by providing expert guidance, streamlining processes, mitigating risks, developing a comprehensive digital strategy, optimizing resource allocation, managing vendor relationships, and facilitating change within your organization. This expertise can lead to improved project efficiency, reduced risks, and increased likelihood of successful digital initiative delivery, ultimately helping you achieve your strategic goals.

To understand more about the different stages of every digital delivery initiative and how our consultants can help you please visit The 4 Stages Of Every Digital Transformation.